Understanding My Bill

Bill 1 Bill 2
  1. Account Information.
    Account number, Service address, Dates of Service, Due date.

  2. Contact Information.
    Phone number, Fax number, Website address, Rate information.

  3. Account Activity.
    Previous balances, Services, Readings, and Usage.

  4. Charges.
    Previous balances, Adjustments, Service charges, Tax, Total amount due, Amount due after due date.

  5. Important Messages.
    Information regarding Previous balances, Disconnection date, and Reconnection fee.

  6. Payment Options.
    Provides options for bill payment, including places to pay your bill.

  7. Compare usage chart.
    This chart will identify the number of days and gallons used in the current month, previous month, and previous year.

  8. Payment stub.
    Detachable portion of bill with customer information to be returned with payment.

  9. Change of Address.
    Use this section to change the contact information on your account including mailing address, phone number(s) and email address. Mark checkbox on payment stub to indicate changes.

  10. Questions about water leaks.
    How to check for leaks and information on how leaks can increase water usage.